Delivery Policy

  1. General Information

At Famstore, we strive to provide prompt and reliable delivery services to ensure your shopping experience is seamless. This Delivery Policy outlines the terms and conditions related to the shipping of our products.

  1. Delivery Locations

We offer delivery services within the United Arab Emirates (UAE), covering all emirates. Please note that delivery availability may vary based on the specific location.

  1. Delivery Options and Timeframes
  • Standard Delivery:
    • Timeframe: 2-3 business days
    • Cost: AED 15 within Dubai and AED 25 all over UAE except Dubai
  1. Order Processing

Orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

  1. Delivery Confirmation

Upon dispatch, you will receive a confirmation email with tracking details. You can monitor your shipment status through our Order Tracking page.

  1. Delivery Conditions
  • Delivery Address: Please ensure the provided address is accurate and complete. Famstore is not responsible for delays or non-delivery due to incorrect addresses.

  • Recipient Availability: Ensure someone is available at the delivery address to receive the order. If no one is present, our delivery partner will contact you to reschedule.

  1. Delays and Issues

While we aim for timely deliveries, unforeseen circumstances (e.g., weather conditions, traffic disruptions) may cause delays. In such cases, we will notify you promptly.

  1. International Shipping

Currently, we do not offer international shipping. Our services are limited to addresses within the UAE.

  1. Contact Us

For any delivery-related inquiries or assistance, please contact our customer support:

 

  • Email: support@famstore.ae
  • Address: Dubai , UAE

By placing an order with Famstore, you agree to this Delivery Policy. We reserve the right to modify this policy at any time.